Shipping & Delivery Policy
At Luxurio, we currently offer shipping services exclusively to the Gulf Cooperation Council (GCC) region. Our shipping regions include the following countries:
1. United Arab Emirates (UAE)
2. Saudi Arabia
3. Qatar
4. Kuwait
5. Bahrain
6. Oman
Please note that we are unable to ship to locations outside the GCC region at this time. We apologize for any inconvenience this may cause.
If you have any further questions or need assistance regarding shipping, please feel free to contact our customer service team.
Disclaimer: This information is subject to change without prior notice.
RETURN POLICY
Return Policy
Luxurio Collection Exchange Policy
At Luxurio Collection, we are committed to providing premium products and ensuring customer satisfaction. Please carefully review our exchange policy before making your purchase:
1. No Returns Accepted
We do not accept returns for any items purchased. All sales are considered final.
2. Exchange Policy
- Exchanges are allowed for eligible items within 7 days of the order being received.
- To qualify for an exchange, items must be in their original, unused condition with all tags and packaging intact.
- Exchanges are subject to availability. If the desired item is not available, a store credit will be issued for future use.
3. How to Request an Exchange
- Contact our customer service team at 0544264222 within 7 days of receiving your order to initiate the exchange process.
- Provide your order number, the item(s) you wish to exchange, and the reason for the exchange.
4. Shipping Costs
- Luxurio Collection will cover all shipping costs associated with the exchange process, including the cost of returning the item(s) to us and shipping the replacement item(s) back to you. FREE SHIPPING
5. Exceptions
- Items marked as “final sale” or “non-exchangeable” are not eligible for exchange.
We appreciate your understanding and thank you for choosing Luxurio Collection. For any inquiries, feel free to reach out to our customer support team.
